Sit Proflame 2 Remote Manual: A Comprehensive Guide
This manual details the Sit Proflame 2 system, offering guidance on operation, pairing, troubleshooting, and maintenance of your fireplace remote control system.
The Sit Proflame 2 represents a significant advancement in gas fireplace control technology. This system offers users convenient and precise command over their fireplace features, enhancing both comfort and safety. Designed for modern hearth appliances, the Proflame 2 streamlines operation through a user-friendly remote control interface.
Understanding the Proflame 2’s capabilities is key to maximizing your fireplace experience. Whether you have a Basic, Standard, or Complete model, this system provides reliable ignition and flame control. It’s crucial to be aware that the LCD displays on the remote controls are sensitive to direct sunlight, potentially causing fading. Proper storage away from sunlight is recommended. This guide will navigate you through all aspects of the system, ensuring optimal performance and longevity.
What is the Sit Proflame 2?
The Sit Proflame 2 is an electronic ignition control system designed to manage various functions of contemporary gas fireplaces. It’s a sophisticated system that moves beyond traditional manual controls, offering features like remote operation, adjustable flame heights, and dual burner control in certain models.
Essentially, the Proflame 2 acts as the “brain” of your fireplace, coordinating the ignition process and regulating gas flow. It comprises a receiver box, typically located near the control valve, and a handheld remote transmitter. The Standard Proflame 2 model specifically allows for on/off control, flame height adjustments, and operation of split flow dual burner systems. It’s a comprehensive solution for modern fireplace management, prioritizing convenience and user control.
Proflame 2 Basic vs. Standard vs. Complete
The Sit Proflame 2 system comes in three tiers: Basic, Standard, and Complete, each offering increasing functionality. The Basic model provides fundamental remote control for ignition and shut-off. Stepping up to Standard adds control over flame height adjustment and enables operation of split flow dual burner systems, offering more precise heat management.
The Complete version, while details are less readily available, presumably builds upon the Standard model with additional features. Choosing the right tier depends on your fireplace’s capabilities and desired level of control. The Standard Proflame 2 is a popular choice, balancing features and cost effectively, providing a significant upgrade over the Basic model’s limited functionality.

Understanding the Remote Control
Proflame 2 remotes offer convenient fireplace control, featuring LCD displays sensitive to sunlight; models include Proflame I and Proflame II variations.
Remote Control Models: Proflame I vs. Proflame II
Sit Proflame offers two primary remote control models: the Proflame I and the Proflame II. The Proflame I remote, identifiable by the house icon on its LCD display, represents an earlier generation of the system. It provides fundamental control over fireplace functions, including power, flame height, and potentially basic on/off operation of a split flow burner.
Conversely, the Proflame II remote is a more advanced iteration. While sharing core functionalities with its predecessor, it often incorporates enhanced features and improved responsiveness. Users can find dedicated owner’s manuals for each model online, ensuring they have the correct instructions for their specific remote. Both remotes are designed for ease of use and reliable operation, but understanding the differences can optimize your fireplace experience.
Key Features of the Proflame 2 Remote
The Sit Proflame 2 remote boasts several key features designed for convenient fireplace control. Primarily, it allows for effortless power on/off functionality, eliminating the need to manually operate the fireplace. Users can precisely adjust flame height to create the desired ambiance, ranging from a gentle flicker to a robust blaze.
For fireplaces equipped with a split flow dual burner, the remote offers independent control over each burner zone, maximizing heating efficiency and customization. The LCD display provides clear feedback on settings and status. Importantly, the display is sensitive to sunlight, so proper storage away from direct rays is crucial to prevent fading and maintain readability.
LCD Display and Sunlight Sensitivity
The Proflame 2 remote features a Liquid Crystal Display (LCD) that presents crucial information, including operational status and selected settings. This display enhances user experience by providing clear, at-a-glance feedback. However, a notable characteristic of these LCDs is their sensitivity to ultraviolet (UV) rays present in sunlight.
Prolonged exposure to direct sunlight can cause the LCD crystals to fade, diminishing the display’s clarity and potentially making it difficult to read. To mitigate this, it’s essential to store the remote transmitter in a shaded location when not in use. Protecting the remote from direct sunlight will significantly prolong the lifespan and readability of the LCD screen, ensuring continued ease of operation.
Pairing the Remote Control
Pairing establishes communication between your Sit Proflame 2 remote and fireplace receiver, enabling control; it’s often needed after a replacement.
Initial Pairing: Out-of-the-Box Operation
Generally, your Sit Proflame 2 remote arrives pre-paired with the fireplace receiver, allowing for immediate operation without any initial setup required. This “out-of-the-box” functionality simplifies the user experience, ensuring you can enjoy a beautiful fire quickly and easily. However, it’s crucial to verify that the remote is indeed functioning correctly upon first use.

To confirm successful initial pairing, simply power on the fireplace using the remote. If the fireplace responds as expected – igniting and allowing for flame height adjustment – the pairing was successful. If the fireplace doesn’t respond, or if the remote displays an error message, proceed to the re-pairing instructions detailed in the following section. Remember to ensure the fireplace’s main power switch is turned on before attempting operation.
Re-Pairing the Remote After Replacement
When replacing a Sit Proflame 2 remote, or the receiver box, re-pairing is essential for restoring functionality. The original pairing is lost when either component is changed. This process establishes a new communication link between the remote transmitter and the fireplace’s receiver. It’s a straightforward procedure, but requires careful adherence to the outlined steps.
Before beginning, ensure the fireplace is completely off and the main power switch is on. Locate the receiver box, typically near the control valve. Consult your fireplace’s documentation if needed. Following the step-by-step instructions in the manual, initiate the pairing mode on both the remote and receiver. Successful pairing is usually indicated by a confirmation signal or a change in the receiver’s status light.
Step-by-Step Pairing Instructions
To pair your SIT Proflame 2 remote, begin with the fireplace switched OFF, but the main power ON. Locate the receiver box near the control valve. Press and hold the ‘Learn’ or ‘Pair’ button on the receiver – its location varies by model, so consult your manual. Simultaneously, press and hold the power button on the remote until the receiver acknowledges the signal, often with a beep or LED flash.
Release both buttons. The receiver should now recognize the remote. If unsuccessful, repeat the process, ensuring close proximity between remote and receiver. Some models require multiple attempts. If pairing consistently fails, verify battery levels and consult the troubleshooting section of this manual.

Operating the Fireplace with the Remote
The Proflame 2 remote allows effortless control of your fireplace, including power, flame height, and split flow dual burner adjustments for optimal warmth.

Powering On/Off the Fireplace

Utilizing the Proflame 2 remote to power your fireplace on or off is a straightforward process. Ensure the main power switch connected to the fireplace is activated. Then, simply press the power button – typically represented by a universal power symbol – on your remote control.
The fireplace should ignite or extinguish accordingly. If the fireplace doesn’t respond, verify the remote’s batteries and ensure proper pairing with the receiver box. A successful power-on will initiate the ignition sequence, while powering off will safely shut down the flame. Remember to always allow the fireplace to cool completely before any maintenance or adjustments. Consistent use of the remote provides convenient and reliable control over your fireplace’s operation.
Flame Height Adjustment
The Proflame 2 remote allows precise control over your fireplace’s flame height, enhancing both ambiance and heat output. Locate the flame height adjustment buttons on your remote – often indicated by up and down arrows or a flame icon with varying levels.
Pressing the ‘up’ button will increase the flame height, while the ‘down’ button will decrease it. Observe the flame and adjust to your desired level. The Standard Proflame 2 system specifically features this functionality. Gradual adjustments are recommended for optimal comfort and safety. Avoid rapidly changing flame heights. Remember that higher flame settings consume more gas, so adjust responsibly. Consistent use allows for personalized control and efficient heating.
Split Flow Dual Burner Control
The Standard Proflame 2 system introduces Split Flow dual burner control, offering enhanced flame presentation and heat distribution. This feature allows independent operation of two burner sections within your fireplace. Utilizing dedicated buttons on the remote, you can activate either the front burner, the rear burner, or both simultaneously.
Experiment with different combinations to achieve your preferred aesthetic and warmth. The front burner typically provides a more visible flame, while the rear burner radiates heat. This control optimizes efficiency and creates a customized fireplace experience. Proper use of Split Flow enhances the visual appeal and heating capabilities of your fireplace.

Troubleshooting Common Issues
This section addresses frequent problems like unresponsive remotes, receiver box malfunctions, and LCD display errors, providing solutions for a seamless experience.
Remote Not Responding
If your Sit Proflame 2 remote isn’t responding, begin with the simplest checks. First, ensure fresh batteries are correctly installed, verifying polarity. Weak batteries are a common culprit. Next, confirm there are no obstructions between the remote and the fireplace’s receiver box.
Direct sunlight impacting the remote’s LCD display can also hinder functionality; relocate it away from direct rays. If the issue persists, attempt re-pairing the remote with the receiver box, following the instructions detailed in the “Pairing the Remote Control” section. A receiver box reset might also be necessary – consult the full manual for specific procedures. Finally, confirm the fireplace’s main power switch is on, as the receiver requires power to function.

Receiver Box Issues
Problems with the Sit Proflame 2 receiver box can manifest as a complete lack of response, erratic fireplace behavior, or difficulty pairing the remote. First, verify the receiver box is receiving power – check its connection to the fireplace’s gas valve and ensure the main power switch is engaged.
Inspect the wiring connections for looseness or damage. If the receiver box appears damaged, contact a qualified technician for repair or replacement. Attempting self-repair can be dangerous; A receiver reset, often involving a brief power cycle, may resolve minor glitches. Refer to the complete owner’s manual for detailed reset instructions specific to your Proflame 2 model.
LCD Display Problems
The Sit Proflame 2 remote’s LCD display is susceptible to fading or becoming unreadable, particularly from prolonged exposure to direct sunlight. To mitigate this, always store the remote away from windows and other light sources. If the display is dim but still visible, try replacing the batteries with fresh ones, as low battery power can affect LCD brightness.
If the display remains faded or exhibits distorted characters, it may indicate internal damage. Avoid disassembling the remote yourself; contact SIT Group or a qualified technician for assistance. Remember, the LCD crystals are delicate and easily damaged. A replacement remote might be necessary if the display is irreparably compromised.
Maintaining Your Proflame 2 System
Regular maintenance includes battery replacement, cleaning the remote with a soft cloth, and protecting the receiver box from dust and moisture.
Battery Replacement
Maintaining optimal battery power is crucial for reliable remote operation. The Sit Proflame 2 remote typically requires AA or AAA batteries, depending on the specific model – consult your remote’s labeling for confirmation. When the remote’s LCD display appears dim or the response becomes sluggish, it’s time for a replacement.
To replace the batteries, gently open the battery compartment, usually located on the back of the remote. Remove the old batteries, ensuring correct polarity when inserting the new ones (+ and -). Close the compartment securely. Always use fresh, high-quality batteries for the best performance. Avoid mixing old and new batteries, or different battery types. Proper battery care ensures consistent and dependable control of your fireplace.
Cleaning the Remote Control
Regular cleaning extends the life and maintains the functionality of your Sit Proflame 2 remote. Before cleaning, always remove the batteries to prevent accidental operation and potential damage. Use a soft, dry cloth to wipe down the exterior of the remote, removing dust and fingerprints.
For stubborn marks, lightly dampen the cloth with water, ensuring it’s not overly wet. Avoid harsh chemicals, abrasive cleaners, or solvents, as these can damage the plastic casing and LCD display. Pay particular attention to the buttons and crevices, gently cleaning around them. Remember the LCD is sunlight sensitive! After cleaning, ensure the remote is completely dry before reinserting the batteries and resuming operation.
Protecting the Receiver Box
The receiver box, crucial for Proflame 2 operation, requires protection from the elements and physical damage. Typically located near the control valve or inside the fireplace, ensure it remains dry and free from moisture. Avoid placing objects directly on top of the receiver box, as this can impede ventilation and potentially cause overheating.
Regularly inspect the receiver box for any signs of corrosion or damage. If located in a dusty environment, periodically clean the exterior with a soft, dry cloth. Do not attempt to disassemble or repair the receiver box yourself; contact a qualified technician for any necessary servicing. Proper protection ensures reliable communication between the remote and fireplace.

Safety Precautions
Always heed warnings, use properly, and know emergency shut-off procedures when operating your Sit Proflame 2 fireplace system for safe enjoyment.
Important Safety Warnings
Prioritize safety when utilizing the Sit Proflame 2 system. Never attempt to modify or repair the system yourself; contact a qualified technician for all service needs. Ensure adequate ventilation when the fireplace is in operation, and never leave it unattended.
Keep combustible materials a safe distance away from the fireplace. Be mindful that the glass front can become extremely hot during use, preventing burns. Regularly inspect the fireplace and its components for any signs of damage or wear.
The remote control’s LCD display is sensitive to sunlight, potentially fading the crystals; store it away from direct exposure. Always follow the manufacturer’s instructions and guidelines for safe and efficient operation. Ignoring these warnings could result in fire, injury, or property damage.
Proper Usage Guidelines
To ensure optimal performance of your Sit Proflame 2 system, always operate the fireplace within the manufacturer’s specified parameters. Utilize the remote control to adjust flame height and burner settings as desired, avoiding extreme adjustments. Familiarize yourself with the system’s features, including split flow dual burner control if applicable.
Regularly check the receiver box for proper functionality and ensure it remains protected from moisture and debris. When pairing a new remote, follow the step-by-step instructions carefully. Avoid obstructing the remote’s signal path to the receiver.
Remember to turn off the fireplace completely when not in use, and always adhere to the safety precautions outlined in this manual. Proper usage extends the lifespan of your system and guarantees a safe, enjoyable experience.
Emergency Shut-Off Procedures

In the event of an emergency, immediately turn off the fireplace using the remote control by pressing the “Off” button. If the remote is unresponsive, locate the manual shut-off valve connected to the gas supply line and turn it to the “Off” position. This valve is typically located near the fireplace or gas meter.
Ensure all occupants are safely evacuated from the area if a gas leak is suspected. Do not attempt to repair the system yourself; contact a qualified gas appliance technician.
Familiarize yourself with the location of the shut-off valve prior to operating the fireplace. Regular safety checks and adherence to these procedures are crucial for preventing accidents and ensuring the well-being of everyone.
Technical Specifications
The Proflame 2 utilizes a specific remote frequency, requires a compatible power supply, and supports various fireplace models for optimal performance.
Remote Control Frequency
The Sit Proflame 2 remote control system operates on a radio frequency (RF) designed for reliable communication with the receiver box. While the exact frequency can vary slightly depending on the specific model and region, it generally falls within the 433 MHz range. This frequency is chosen for its ability to penetrate walls and offer a reasonable operating distance, typically up to 30 feet, allowing convenient control from across the room.
It’s important to note that interference from other devices operating on similar frequencies could potentially disrupt the signal. However, the Proflame 2 system is engineered to minimize such interference. Maintaining clear line of sight between the remote and receiver isn’t usually necessary, but can improve reliability. Always refer to your specific model’s documentation for precise frequency details.
Receiver Box Power Requirements
The Sit Proflame 2 receiver box requires a consistent and stable power supply to function correctly. Typically, it operates on low voltage DC power, commonly 5V DC, supplied by a wall adapter or transformer. This adapter plugs into a standard household electrical outlet (120V AC in North America, 230V AC in Europe).
The receiver box itself doesn’t draw significant power, but a reliable power source is crucial for maintaining pairing with the remote and ensuring responsive operation. It’s vital to use only the power adapter specifically designed for your Proflame 2 system, as incorrect voltage could damage the unit. Always verify the input voltage on the receiver box matches your local power supply.
Compatibility with Fireplace Models
The Sit Proflame 2 system is designed for broad compatibility with a wide range of modern gas fireplaces. However, it’s not universally compatible with all models. It primarily works with fireplaces utilizing electronic ignition control systems, specifically those manufactured after the Proflame 2 system’s introduction.
Compatibility depends on the fireplace’s existing control valve and ignition system. The Proflame 2 is often found in units from brands like Flare Fireplaces and others employing SIT Group control technology. Before purchasing, confirm your fireplace is equipped with a compatible electronic ignition system. Refer to your fireplace manufacturer’s specifications or contact a qualified technician to verify compatibility.