Big Fig Adjustable Base Manual: A Comprehensive Guide
Welcome! This manual provides detailed instructions for your Big Fig Adjustable Base, ensuring optimal comfort and longevity․ Explore features,
troubleshooting, and care tips for a superior sleep experience․
Understanding Your Big Fig Adjustable Base
Your Big Fig Adjustable Base is engineered for exceptional support and personalized comfort, particularly for individuals of larger stature․ This base isn’t just an accessory; it’s a crucial component in maximizing the benefits of your Big Fig Mattress․ It allows you to customize your sleeping position, promoting better spinal alignment and reducing pressure points․
The base features robust construction, designed to handle significant weight and provide years of reliable performance․ Key functionalities include adjustable height options, head and foot incline adjustments, and preset positions like ‘Zero Gravity’ and ‘Anti-Snore’․ Understanding these features will unlock a new level of relaxation and restorative sleep․ Familiarize yourself with the remote control and its various functions to fully utilize the base’s capabilities․
What’s Included in the Box?
Upon unboxing your Big Fig Adjustable Base, please verify that all components are present․ You should find the adjustable base frame itself, typically in multiple sections for easier transport․ Included are six (6) sturdy, adjustable legs designed to provide stable support on various floor surfaces․ A power supply unit and corresponding power cord are essential for operation;
A wireless remote control is provided for convenient adjustment of the base’s functions․ You’ll also receive this comprehensive user manual, detailing setup, operation, and troubleshooting․ Please retain all packaging materials for potential returns or warranty claims․ A quick-start guide is also included for immediate setup assistance․ Carefully inspect all items for any shipping damage before proceeding․
Safety Precautions and Warnings
Important Safety Information: Before operating your Big Fig Adjustable Base, carefully read and understand all warnings and instructions․ Never operate the base with a damaged power cord or if it exhibits any malfunctions․ Keep children and pets away from the base during operation to prevent accidental injury․
Do not exceed the base’s weight capacity, as this could lead to damage or failure․ Ensure adequate ventilation around the base to prevent overheating․ Disconnect the power supply before cleaning or performing any maintenance․ Avoid placing liquids on or near the base․ If you have a pacemaker or other medical device, consult your physician before using the massage feature․
Setting Up Your Big Fig Adjustable Base
Let’s begin! This section guides you through the straightforward setup process, from unboxing to power connection, ensuring a seamless experience․
Unboxing and Initial Inspection
Carefully unpack your Big Fig Adjustable Base, taking inventory of all components․ Verify the presence of the base frame, legs, power supply, remote control, and any included hardware․ Inspect each part for shipping damage – dents, scratches, or broken pieces․ Document any issues with photographs and immediately contact Big Fig customer support․ Retain all original packaging materials until you’re fully satisfied with the product․ Ensure you have ample space to maneuver during assembly․ A clear, protected work area is crucial․ Familiarize yourself with the included parts list to streamline the setup process․ Do not discard the manual or warranty information; these are vital for future reference and potential claims․ A thorough initial inspection prevents complications later․
Attaching the Legs
Begin by carefully positioning the base frame upside down on a protected surface to prevent scratching․ Locate the designated mounting points for the legs – typically reinforced corners․ Align each leg with its corresponding mounting plate, ensuring proper orientation․ Secure the legs using the provided bolts and washers, tightening them firmly with the appropriate tool (often included)․ Avoid over-tightening, which could damage the frame or stripping the threads․ Double-check that all legs are securely attached and level before proceeding․ If unevenness persists, adjustable feet (if equipped) can be used for fine-tuning․ Proper leg attachment is critical for stability and safe operation․ A wobbly base indicates insufficient tightening or misaligned components․
Connecting the Power Supply
Before connecting the power supply, ensure the base is positioned near a grounded electrical outlet․ Locate the power cord inlet on the base – typically near the control box․ Plug the power cord firmly into the base, ensuring a secure connection․ Then, plug the other end into the wall outlet․ Verify the outlet provides the correct voltage as specified on the base’s label․ Avoid using extension cords or adapters if possible; if necessary, use a heavy-duty version․ Never operate the base with a damaged power cord․ Inspect the cord regularly for any signs of wear or damage․ A properly connected power supply is essential for safe and reliable operation․
Pairing with the Remote Control
Initial pairing of the remote control is crucial for operation․ Ensure the base is plugged in and powered on․ Locate the pairing button on the control box – it’s often a small, recessed button․ Press and hold the pairing button for approximately 5-10 seconds, until an indicator light begins to flash․ Simultaneously, press and hold the ‘Up’ and ‘Down’ buttons on the remote control․ Continue holding both until the indicator light on the base stops flashing and remains solid․ Successful pairing is indicated by the base responding to remote commands․ If pairing fails, repeat the process, ensuring a clear line of sight between remote and base․
Operating Your Big Fig Adjustable Base
Discover effortless control over your sleep position! This section details remote functions, preset options, and the massage feature for personalized comfort and relaxation․
Remote Control Functions Explained
Your Big Fig remote is the central hub for controlling your adjustable base․ The “Up” and “Down” buttons adjust the head and foot sections independently․ “Flat” instantly returns the base to a horizontal position․ The “Anti-Snore” setting gently elevates the head to promote clearer breathing during sleep․
“Zero Gravity” distributes weight evenly, reducing pressure points and enhancing relaxation․ Dedicated buttons control the massage feature, offering varying intensity levels․ Explore the memory preset buttons to save your preferred positions for quick access․ The wall hugger button keeps you close to the wall during adjustments․ Pay attention to the battery indicator to ensure uninterrupted operation․ Familiarize yourself with each function for a customized sleep experience!
Adjusting the Head and Foot Positions
Fine-tune your comfort with precise head and foot adjustments․ Use the dedicated “Head Up/Down” and “Foot Up/Down” buttons on the remote․ Gentle presses yield incremental changes, allowing for personalized positioning․ Experiment to find the ideal angle for reading, watching TV, or simply relaxing․
Remember to adjust slowly and avoid abrupt movements․ The base features safety sensors that will stop operation if an obstruction is detected․ Simultaneous adjustments of both head and foot are possible for a synchronized recline․ Consider alternating positions throughout the night to alleviate pressure points and promote circulation․ Enjoy the flexibility and support offered by independent head and foot control!
Using the Preset Positions (Flat, Anti-Snore, Zero Gravity)
Enhance your sleep with convenient preset positions․ The “Flat” button returns the base to a traditional, horizontal position․ Activate “Anti-Snore” to gently elevate the head, potentially opening airways and reducing snoring․ This position promotes easier breathing during sleep․
Experience ultimate relaxation with “Zero Gravity․” This position distributes weight evenly, mimicking a weightless sensation and relieving pressure on the spine․ To access these presets, simply press the corresponding button on the remote․ Cycle through the positions to discover your preferred comfort level․ These features are designed to optimize your sleep and well-being!
Understanding the Massage Feature
Indulge in soothing relaxation with the integrated massage feature․ Your Big Fig Adjustable Base offers gentle, wave-like massage to alleviate muscle tension and promote restful sleep․ Control the intensity with dedicated buttons on the remote – typically labeled with levels like “Low,” “Medium,” and “High․”
Target specific areas as the massage function is often focused on the lumbar region․ Experiment with different intensity levels to find what best suits your needs․ Remember to use the massage feature in moderation; prolonged use isn’t always necessary to experience its benefits․ Enjoy a calming and restorative experience!
Troubleshooting Common Issues
Encountering problems? This section offers solutions for typical issues like unresponsive controls, unusual noises, or uneven movement, ensuring smooth operation․
Base Not Responding to Remote
Problem: If your Big Fig Adjustable Base isn’t responding to the remote control, begin with the simplest checks․ First, ensure fresh batteries are correctly installed in the remote, paying attention to polarity․ Next, verify the power cord connecting the base to the outlet is securely plugged in and the outlet is functioning correctly – test with another device․
Pairing: The remote may require re-pairing with the base․ Consult the “Pairing with the Remote Control” section of this manual for detailed instructions on initiating the pairing process․ Ensure no obstructions are between the remote and the base’s receiver․ If issues persist, try resetting the base by unplugging it for 60 seconds, then plugging it back in and attempting to pair the remote again․ Contact customer support if these steps don’t resolve the problem․
Motor Noise During Operation
Understanding Motor Sounds: Some motor noise during operation is normal, particularly when adjusting the head or foot sections of your Big Fig Adjustable Base․ However, excessive or unusual noises warrant investigation․ A slight whirring or clicking sound is typical as the motors engage and disengage․
Troubleshooting: If you hear grinding, squealing, or loud clunking sounds, immediately stop operation․ Check for any obstructions beneath the base that might be interfering with movement․ Ensure all cables are clear of the mechanism․ If the noise persists after removing obstructions, a motor or component may require servicing․ Contact Big Fig customer support for assistance and do not attempt self-repair, as this could void your warranty․
Uneven Lifting of Head or Foot
Addressing Imbalance: If you notice one side of the head or foot section lifting higher than the other, several factors could be at play․ First, ensure the base is positioned on a completely level surface․ Uneven flooring is a common cause of this issue․ Utilize a level to verify the base’s stability and adjust accordingly with shims if needed․
Troubleshooting Steps: Inspect the connecting rods and hinges for any obstructions or damage․ Confirm that the power cord is securely connected․ If the problem persists, it may indicate a synchronization issue within the motor system․ Do not attempt to disassemble or repair the base yourself․ Contact Big Fig customer support for professional diagnosis and potential repair options to restore balanced operation․
Remote Control Pairing Issues
Re-establishing Connection: If your remote isn’t responding, the first step is to attempt re-pairing․ Begin by ensuring fresh batteries are installed in the remote․ Next, disconnect the power supply to the adjustable base for approximately 60 seconds․ This resets the base’s receiver․ Reconnect the power, and within 30 seconds, press and hold the ‘Pair’ button (typically located on the control box) until the base acknowledges pairing mode – often indicated by a flashing light․
Further Assistance: If pairing fails, ensure no other wireless devices are causing interference․ If issues persist, consult the Big Fig customer support team for tailored guidance and potential remote replacement options․
Maintenance and Care
Preserving Performance: Regular cleaning, bolt checks, and moisture protection will extend your Big Fig Adjustable Base’s life and ensure continued, reliable operation․
Cleaning the Base and Remote
Maintaining a Clean Environment: To ensure the longevity and hygiene of your Big Fig Adjustable Base, regular cleaning is essential․ For the base itself, use a soft, dry cloth to dust the frame and surfaces․ Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the materials․
For stubborn stains, a lightly dampened cloth with mild soap may be used, but always ensure the area is thoroughly dried afterward․
The remote control should be cleaned with a dry, lint-free cloth․ Avoid getting any liquids inside the remote․ Periodically, you can gently wipe the remote with a slightly damp cloth (ensure it’s almost dry) and immediately dry it․ This prevents dust and grime buildup, ensuring responsive operation․ Remember to remove the batteries before cleaning the remote for added safety․
Checking for Loose Bolts
Ensuring Structural Integrity: Regularly inspecting and tightening the bolts of your Big Fig Adjustable Base is crucial for maintaining its stability and preventing unwanted noises․ At least every six months, or more frequently with heavy use, systematically check all visible bolts on the frame, legs, and lifting mechanisms;
Use an appropriately sized wrench or Allen key to gently tighten any loose bolts․ Avoid over-tightening, as this could strip the threads or damage the frame․
Pay particular attention to the bolts connecting the legs to the base and those securing the motor housing․ If you notice any severely loose or damaged bolts, discontinue use and contact Big Fig customer support for assistance․ Consistent bolt checks contribute significantly to the base’s safety and operational lifespan․
Protecting the Base from Moisture
Safeguarding Your Investment: Moisture can significantly damage the electronic components and metal frame of your Big Fig Adjustable Base․ Avoid placing the base in areas prone to dampness, such as bathrooms or near leaky windows․ Should accidental spills occur, immediately wipe up all liquids with a dry, absorbent cloth․
Do not use abrasive cleaners or solvents, as these can harm the finish․
Ensure adequate ventilation around the base to prevent condensation buildup․ If you live in a humid climate, consider using a dehumidifier in the bedroom․ Regularly inspect the power cord and connections for any signs of water damage․ Protecting your base from moisture will prolong its life and ensure optimal performance․
Long-Term Storage Instructions
Preparing for Extended Storage: If you need to store your Big Fig Adjustable Base for an extended period, proper preparation is crucial․ First, disconnect the power cord and remove the remote control, storing them separately in a safe, dry location․ Thoroughly clean the base with a soft, dry cloth to remove any dust or debris․
Disassemble the legs if possible, and store them with the base․
Cover the base with a breathable fabric sheet or plastic cover to protect it from dust and scratches․ Store in a cool, dry, and well-ventilated area, avoiding direct sunlight and extreme temperatures․ Periodically check the base during storage to ensure no moisture or damage occurs․
Advanced Features & Settings
Explore customization! Discover the Wall Hugger, USB ports, adjustable height, and potential firmness settings for a personalized sleep experience with your Big Fig base․
Wall Hugger Feature – How it Works
The Wall Hugger feature is designed to keep you within easy reach of your nightstand, even when the head of your Big Fig Adjustable Base is raised․ This innovative function prevents the gap between your back and the wall from increasing as you adjust the base’s position․
To activate the Wall Hugger, ensure it’s enabled within the base’s settings (consult the remote control functions section for details)․ When activated, the base will automatically adjust its foot section to compensate for any head elevation, maintaining a consistent distance from the wall․ This is particularly useful for those who enjoy reading or using devices in bed․ Regularly check the feature’s functionality to ensure optimal performance and a comfortable, convenient sleep setup․
USB Charging Ports – Location and Usage
Conveniently located on the side of your Big Fig Adjustable Base, you’ll find integrated USB charging ports․ These ports allow you to easily charge your smartphones, tablets, e-readers, and other USB-powered devices without needing to search for an outlet․ The ports deliver a standard 2․1A output, providing efficient charging for most devices․
Simply connect your USB charging cable to the port and your device․ The ports are designed to work continuously while the base is powered on, even when the base is not in an adjusted position․ Avoid connecting high-wattage devices, as this may affect charging performance․ Regularly inspect the ports for any debris or damage to ensure optimal functionality and safe operation․
Adjustable Height Options
The Big Fig Adjustable Base offers customizable height adjustments to perfectly suit your bedroom setup and personal preferences․ This feature is particularly beneficial if you have a thicker mattress or prefer a higher sleeping position․ To adjust the height, locate the designated height adjustment buttons on your remote control – typically indicated by up and down arrows․
Pressing the up arrow will incrementally raise the base, while the down arrow lowers it․ Exercise caution during adjustment to avoid pinching or obstruction․ Ensure sufficient clearance around the base to prevent damage․ Experiment with different height settings to find the most comfortable and ergonomic position for your needs․
Firmness Adjustment (If Applicable)
Please note: Not all Big Fig Adjustable Base models include a firmness adjustment feature․ If your base does possess this capability, it allows you to tailor the support level to your individual comfort preferences․ This is typically achieved through air chambers within the base, controlled via the remote․
Locate the firmness control buttons – often depicted as plus and minus symbols – on your remote․ Pressing the plus sign will increase firmness, providing a more supportive feel, while the minus sign will decrease it for a softer experience․ Adjust incrementally to find your ideal setting․ Regularly experiment to discover what best suits your body and sleep style․
Warranty Information
Big Fig confidently backs its adjustable base with a comprehensive warranty, covering defects in materials and workmanship․ Review details for claim procedures and support!
Big Fig Warranty Coverage Details
The Big Fig Adjustable Base warranty provides coverage against manufacturing defects for a specified period, beginning from the original purchase date․ This warranty encompasses the frame, motor, and electronic components of the base, ensuring peace of mind․ Specifically, the frame is covered for ten years against breakage or structural flaws․ The motor and electrical components, including the remote control, are covered for a period of three years against malfunctions under normal use․
This warranty does not cover damage resulting from misuse, improper assembly, accidents, or natural disasters․ Normal wear and tear, such as slight cosmetic imperfections, are also excluded․ To maintain warranty validity, the base must be used with a compatible mattress and foundation, as recommended by Big Fig․ Alterations or repairs performed by unauthorized parties will void the warranty․ Proof of purchase is required for all warranty claims․
How to File a Warranty Claim
To initiate a warranty claim for your Big Fig Adjustable Base, first gather your original proof of purchase – a receipt or order confirmation․ Then, contact Big Fig Customer Support via their website or phone number, detailing the issue you’re experiencing․ Be prepared to provide photos or videos demonstrating the defect․ A Big Fig representative will assess your claim and may request additional information or troubleshooting steps․
If the claim is approved, Big Fig will determine the appropriate resolution, which may include repair, replacement of parts, or a full base replacement, at their discretion․ Return shipping costs for defective parts may be covered under the warranty․ Ensure the base is securely packaged for return shipment to prevent further damage․ Processing times for claims vary, but Big Fig aims for efficient resolution․
Contacting Big Fig Customer Support
For assistance with your Big Fig Adjustable Base, several convenient options are available․ You can reach their dedicated customer support team through the official Big Fig website, where a comprehensive FAQ section and live chat feature are readily accessible․ Alternatively, you can contact them directly via email, allowing for detailed explanations and potential image attachments to illustrate your concern․
Phone support is also offered during business hours, providing immediate assistance from knowledgeable representatives․ Be prepared to have your order number and base serial number handy to expedite the process․ Big Fig prioritizes customer satisfaction and strives to provide prompt and helpful solutions to any issues you may encounter with your adjustable base․