Samsung RF28HDEDBSR User Manual: Overview
This manual details the Samsung RF28HDEDBSR refrigerator, offering comprehensive guidance. Downloadable PDF versions of the user and care manuals are readily available online, covering all aspects of operation.
Model Identification & Variations
The Samsung RF28HDEDBSR is a French door refrigerator available in Stainless Steel (RF28HDEDBSR, UPC 887276683782) and Black Stainless Steel (RF28HDEDBSG, UPC 887276265032) finishes.
This model is part of the RF28HDEDP series, encompassing variations like RF28HDEDP, RF28HDEDT, and the broader RF28 DED series. Samsung achieved a high ranking in the 2014 J.D. Power Kitchen Appliance Study for French door refrigerators, sharing the top score.
Available Manuals (PDF Download)
Two PDF manuals for the Samsung RF28HDEDBSR are accessible for free download. These include the comprehensive Use and Care Manual, detailing daily operation and maintenance, and the standard User Manual, outlining all features and functions.
Beyond these, you may find supplementary documents like specifications sheets, promotional materials, and setup guides. A 28 MB PDF version of the RF28HDEDPWW/RF28HDEDBSR User Manual is readily available online for convenient access and offline viewing.
Getting Started
Initial setup and installation are crucial for optimal performance. Ensure proper power connection and familiarize yourself with basic operational procedures before first use.
Initial Setup & Installation
Before operating your Samsung RF28HDEDBSR, carefully unpack it and inspect for any shipping damage. Ensure the refrigerator is placed on a level floor, allowing adequate ventilation around the sides and back.
Connect the water supply line if you intend to use the ice maker and water dispenser, following the provided instructions to prevent leaks. Allow the refrigerator to stand upright for at least two hours before plugging it in, enabling the refrigerant to settle.
Proper installation guarantees efficient performance and longevity of your appliance.
Powering On & Basic Operation
To power on your Samsung RF28HDEDBSR, simply plug the appliance into a grounded electrical outlet. The control panel will illuminate, displaying the current temperature settings. Use the buttons to adjust the refrigerator and freezer temperatures to your desired levels.
Familiarize yourself with the door alarm function, which alerts you if a door is left open. The ice maker will begin producing ice after connecting the water supply and allowing sufficient time for initial freezing.
Basic operation is intuitive and user-friendly.

Refrigerator Features
The RF28HDEDBSR boasts a French Door design, maximizing space and convenience. Explore internal organization, temperature controls, and innovative features for optimal food preservation.
French Door Design & Benefits
The Samsung RF28HDEDBSR utilizes a sophisticated French Door design, offering a streamlined aesthetic and enhanced usability. This configuration places frequently accessed fresh food items at eye level, reducing bending and improving organization.
Two doors minimize door swing space, ideal for tighter kitchen layouts. Wider shelves accommodate larger platters and containers, while the bottom freezer drawer provides ample frozen storage. This design maximizes interior space and accessibility, contributing to a more efficient and enjoyable kitchen experience.
Internal Components & Organization
The RF28HDEDBSR’s interior boasts adjustable shelves, crisper drawers, and door bins for customizable storage. A Cool Select Pantry™ offers dedicated temperature control for optimal freshness of deli items and produce.
Spacious door bins accommodate gallon-sized containers, while the adjustable shelves allow for tall items. The bright interior lighting ensures visibility of all contents. Thoughtful organization maximizes space and keeps food readily accessible, simplifying meal preparation and reducing food waste.
Temperature Control Settings
The RF28HDEDBSR features precise temperature controls for both the refrigerator and freezer compartments. Digital displays allow easy adjustment of settings, ensuring optimal food preservation. Separate controls for the fridge and freezer enable customized cooling.
Utilize the temperature settings to maintain ideal conditions for various food types. The Twin Cooling Plus™ system independently manages humidity levels, preventing flavor mixing and keeping food fresher longer. Monitor and adjust as needed for peak performance.

Freezer Features
The RF28HDEDBSR freezer offers a spacious layout, an efficient ice maker, and a convenient Fast Freeze function for rapid food freezing and preservation.
Freezer Compartment Layout
The Samsung RF28HDEDBSR’s freezer is designed for optimal organization. It typically features multiple shelves, allowing for customized storage of frozen goods. Drawers are often included, ideal for smaller items like berries or frozen vegetables, preventing them from getting lost.
A spacious upper shelf accommodates larger items, such as frozen pizzas or turkeys. Door bins provide convenient access to frequently used frozen items like ice cream or frozen snacks. This layout maximizes space and ensures easy access to all your frozen foods, promoting efficient freezer management.
Ice Maker Operation & Settings
The RF28HDEDBSR’s ice maker produces both cubed and crushed ice, selectable via a control panel setting. Ensure the ice maker is turned ‘on’ for operation; a designated switch controls this function. A water supply connection is essential for ice production.
Settings allow you to adjust ice production rate or temporarily pause it. The ice bin is removable for easy emptying and cleaning. Regularly check for and remove any obstructions to maintain optimal ice maker performance and prevent issues.
Fast Freeze Function
The Fast Freeze function rapidly lowers the freezer temperature, ideal for quickly freezing fresh foods and preserving their quality. Activate this feature through the refrigerator’s control panel; it temporarily maximizes cooling power.
Fast Freeze is best used when introducing a significant amount of new food into the freezer. Remember to deactivate the function after a few hours to return to normal freezer operation and conserve energy. This ensures optimal food preservation and efficiency.

Using Special Features
Explore advanced functionalities like Cool Select Pantry™, Twin Cooling Plus™, and the door alarm. These features enhance food preservation and user convenience within your refrigerator.
Cool Select Pantry™
The Cool Select Pantry™ offers customizable temperature settings, allowing you to optimize storage for various food types. This innovative feature provides three distinct temperature options: Flex Zone, Deli, and Pan. Flex Zone keeps meats and fish fresh, while Deli is ideal for cheeses and deli meats. The Pan setting is perfect for preserving fruits and vegetables, extending their freshness and flavor.
Adjusting the temperature is simple, ensuring your food stays at its peak quality. This dedicated compartment minimizes temperature fluctuations, preventing spoilage and maintaining optimal humidity levels for each item stored within.
Twin Cooling Plus™ System
Samsung’s Twin Cooling Plus™ system maintains optimal humidity levels in both the refrigerator and freezer compartments. This technology utilizes separate cooling systems, preventing odor transfer and preserving the freshness of your food for longer periods. Unlike single cooling systems, it avoids freezer burn and keeps fruits and vegetables crisp.
Independent temperature control ensures that your delicate items remain protected. The system minimizes temperature fluctuations, maintaining ideal conditions for all your groceries, resulting in less food waste and enhanced flavor preservation.
Door Alarm Function
The RF28HDEDBSR features a convenient door alarm, designed to alert you if a refrigerator or freezer door is left open for an extended period. This function helps prevent food spoilage and minimizes energy consumption by ensuring proper temperature maintenance.
The alarm will sound after approximately two minutes of an open door, providing ample time to notice and rectify the situation. This proactive feature contributes to food preservation and efficient refrigerator operation, saving you money and reducing waste.

Maintenance & Care
Regular cleaning and filter replacements are crucial for optimal performance. This section provides detailed instructions for both interior/exterior cleaning and maintaining water/air filters.
Cleaning Instructions (Interior & Exterior)
To clean the interior, first disconnect power. Use a mild detergent and warm water solution, avoiding abrasive cleaners. Wipe shelves, drawers, and walls, then rinse and dry thoroughly. For the exterior, use stainless steel cleaner for a polished look, or a damp cloth for plastic surfaces.
Pay attention to door gaskets, cleaning them regularly to maintain a tight seal. Remove spills immediately to prevent staining. Avoid using harsh chemicals, as they can damage surfaces. Ensure all parts are completely dry before restoring power.
Filter Replacement (Water & Air)
Replace the water filter every six months, or when the “Replace Filter” indicator illuminates. Locate the filter within the refrigerator, typically in the upper right corner. Twist and remove the old filter, inserting the new one until it locks into place. Flush the system by dispensing water for five minutes.
Air filters should be replaced every six months to maintain optimal air quality. These are usually located near the rear of the refrigerator. Regularly changing both filters ensures fresh tasting water and minimizes odors.
Troubleshooting Common Issues
If the refrigerator isn’t cooling, check the power supply and temperature settings. For ice maker problems, ensure the water line is connected and not frozen. A door alarm may indicate an open door or a faulty switch – verify a secure closure. If water dispensing fails, confirm the filter is correctly installed.
Resetting the refrigerator can resolve minor glitches. Consult the full manual for detailed troubleshooting steps and error code explanations. Contact Samsung support if issues persist.

Safety Information
Always follow crucial safety precautions when using the RF28HDEDBSR. Ensure proper electrical requirements are met to prevent hazards and maintain safe operation.
Important Safety Precautions
Prioritize safety during installation and operation of your Samsung RF28HDEDBSR refrigerator. Avoid storing flammable substances nearby, and never use extension cords with this appliance. Ensure the refrigerator is properly grounded to prevent electrical shock.
Do not attempt to repair the refrigerator yourself; contact qualified Samsung support for assistance. Keep ventilation openings clear of obstructions for optimal performance and safety. Supervise children around the appliance, and avoid overloading electrical circuits. Disconnect power before cleaning or performing maintenance.
Electrical Requirements
The Samsung RF28HDEDBSR requires a dedicated 120V, 60Hz electrical outlet. Avoid sharing the outlet with other appliances to prevent overloading. Ensure the outlet is properly grounded, adhering to local electrical codes. A standard three-prong grounded plug is necessary for safe operation.
Do not use extension cords or adapters, as they can pose a safety hazard. If a grounded outlet isn’t available, consult a qualified electrician for installation. Verify the voltage matches the refrigerator’s specifications to avoid damage.

Technical Specifications
The RF28HDEDBSR boasts substantial capacity and specific dimensions. Detailed energy consumption data is available, alongside precise measurements for installation planning purposes.
Dimensions & Capacity
The Samsung RF28HDEDBSR refrigerator offers a generous total capacity, providing ample space for groceries. Precise exterior dimensions are crucial for ensuring a proper fit within your kitchen layout.
Understanding the refrigerator’s width, depth, and height—without the door handle—is essential during installation. Internal capacity details, including both refrigerator and freezer volumes, allow for efficient food storage planning.
These specifications help users maximize the appliance’s usability and optimize kitchen space. Accurate measurements prevent installation issues and ensure seamless integration.
Energy Consumption
Understanding the Samsung RF28HDEDBSR’s energy consumption is vital for responsible appliance use and cost management. The refrigerator’s energy efficiency is a key factor for environmentally conscious consumers.
Detailed specifications outline the estimated annual energy usage, typically expressed in kilowatt-hours (kWh). This information assists in calculating operating costs and comparing efficiency with other models.
Samsung designs appliances with energy-saving features, contributing to lower electricity bills and a reduced carbon footprint. Reviewing these details helps optimize usage and promote sustainable practices;

Warranty Information
Samsung provides warranty coverage for the RF28HDEDBSR, detailing parts and labor. Contact Samsung Support for specific coverage details and claim procedures.
Warranty Coverage Details
Samsung’s warranty for the RF28HDEDBSR refrigerator typically covers defects in materials and workmanship for a specified period. This generally includes coverage for parts and labor required to repair or replace defective components. The duration of the warranty can vary based on the specific component – for example, the sealed refrigeration system often has a longer warranty period than other parts.
It’s crucial to review the full warranty documentation, as it outlines exclusions, limitations, and the process for filing a claim. Proper installation and adherence to recommended maintenance are often required to maintain warranty validity. Registering your appliance with Samsung is also recommended to streamline the warranty process.
Contacting Samsung Support
For assistance with your Samsung RF28HDEDBSR refrigerator, several support channels are available. You can reach Samsung Support through their official website, which offers FAQs, troubleshooting guides, and live chat options. Alternatively, you can contact them via phone; the support number is readily accessible on Samsung’s website.
Social media channels, like Twitter and Facebook, also provide avenues for support. When contacting support, have your model number and serial number readily available to expedite the process. Online resources and community forums can also offer helpful solutions from other users.